Module 3: What Do Students Think About Our Technology?

Institution leaders and practitioners all tend to agree that the student voice matters and should be included in major strategic initiatives. However, meaningful student engagement in student success technology decision-making remains limited, even for tools that are primarily meant to be student-facing. Certainly,  some institutions will call on students to occasionally pilot products that are far along in the procurement process or may include a few technology-related questions in student feedback surveys. These engagement efforts, while useful, often come too late to proactively inform major technology decisions and/or do not capture the level of detail necessary to make critical, concrete changes to technology implementations. 

This module will explore how to leverage student insights effectively, equitably, and efficiently to build a technology ecosystem that is authentically student-informed and student- centered.

What You’ll Learn:

  • Why is the student voice critical for technology strategy?

  • What does current research say about student perspectives about major student success technologies?

  • How can my institution adopt a student-centered mindset for student success technology decision-making?

  • How can my institution effectively and equitably engage students across the technology planning, procurement, implementation, and continuous improvement lifecycle? 

 

Module 3 Contents and Resources:

Module 3.1: Starter Pack

Getting Started: What Do Students Think About Our Technology?

Module 3.2

Webinar: Student Feedback on Common Student Success Technology

Module 3.3

How to Conduct Effective Student Focus Groups

Module 3.4

Examining Student Success & Technology Through a Student Lens: Discussion Guide